How to start your project:
Option (A): Fill out the "get design help" form. If you fill out the "get design help" form, within 3 business days, our special graphic designer will review your form and contact you. You will then be responsible for submitting the design to STITXH'S online catalog.
OR
Option (B): Add blanks to the cart from STITXH's online catalog. You are responsible for submitting the design to STITXH'S online catalog.
Once you approve the mockup and quote, you will receive an invoice. Once the invoice has been paid, the production process begins.
Bulk Order Pricing: Prices for bulk orders decrease with higher quantities of prints.
Payment: Full payment is required before production begins. We do not split payments or accept person-to-person methods like Cash App.
Services Offered:
- Custom Neck Tagging: Personalize your garments with unique neck tags.
- DTG Printing: Vibrant and durable prints using direct-to-garment technology.
- Sleeve Printing: Add custom designs or logos to sleeves for branding.
- Samples: Order samples for quality assurance before completing bulk orders
Production Commencement: Production starts upon payment confirmation (excluding weekends) for garments we supply. For customer-provided garments, turnaround time begins upon delivery. Ordering samples beforehand is recommended.
Turnaround Time: Estimated turnaround times may change due to unforeseen issues. (i.e: mechanical issues/supply issues). Orders typically take 1-3 weeks to process and be delivered, depending on the quantity of garments and chosen blanks. Processing time may vary due to supplier location.
Artwork: We're not liable for artwork changes, size variations, incorrectly sized designs on submitted artwork. We do not and will not edit/alter any artwork once submitted. All artwork is printed as is. It is your job to proof your artwork for errors.
Refunds and Exchanges: No refunds, returns, or exchanges are accepted once production begins.
Shipping Liability: Claims for missing or damaged packages should be made directly to the shipping carrier. We're not responsible for shipping errors or inaccuracies.
Trademark and Copyright: We're not liable for trademark or copyright infringements. Fraudulent activity will be prosecuted.
Thank you for your cooperation. Contact us for any queries or concerns.